2. Collection Of Personal Data
We collect the following categories of personal data:
a) Information you provide us directly. When you expressly register as a user on our platform and/or use our services (such as when you respond to surveys or attend events or concerts) you provide us with certain information that we store. This may include:
personal identifiers (such as your name, username, social media name, address, email address, password, and phone number)
device identifiers (such as your carrier identifier)
personal characteristics (such as your date of birth, gender, and the language you speak)
personal identifiers of your family members on a family plan (such as their names, email addresses, and phone numbers)
financial information (such as payment card information and PayPal and Apple transaction information)
audio and visual information (such as account photo, other photos, and other materials)
geolocation data and other metadata (such as content creation date, formatting information, and location information (i.e., geotags))
commercial information (such as download and purchase history for subscriptions, events, and concerts
communications between you and JOO247, such as comments (including social media pages) and customer service requests)
inferences from any of the above categories about your preferences
We and our service providers and trusted partners use this information (i) to provide, tailor, and personalize the platform to you; (ii) to enable certain features on our platform; (iii) for service improvement purposes; and (iv) for marketing and advertising purposes (as further described herein). We may also use internal or third-party analytics tools to help us measure traffic and usage trends for the services that assist us in providing and improving its performances.
We permit service providers and trusted partners to track visitors to our platform and the activities of those visitors on our platform over time, and they may track those visitors across other websites and online services over time, if those websites and apps also use the same partners. In these situations, you are using and directing us to intentionally disclose personal information (including personal identifiers) to those service providers and trusted partners so they can perform those services.
Our platform may use both temporary and persistent cookies. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies. This may, however, impact the functionality experience you intend to have on our platform.
3. Use Of Personal Data
In addition to some of the specific uses of personal data we separately describe in this Policy, we use personal data for our business and commercial purposes including in the following situations:
Your personal identifiers and financial information to process payments for use of our platform
Your personal identifiers (including online identifiers), geolocation data, and online services activity information to help you efficiently access your information and features on the platform
Your device identifiers, such as your carrier code, so that we can provide you with the applicable trial offers or services in a bundled package with your carrier service
Your personal identifiers (including online identifiers) and online services activity information to remember information so you will not have to re-enter it during your visit or the next time you visit the platform
Your personal identifiers, personal characteristics, and commercial information to provide personalized content and information to you and others, which could include online ads or other forms of marketing
Your personal identifiers (including online identifiers) and online services activity information to provide, improve, test, and monitor the effectiveness of our platform
Your personal identifiers and commercial information to calculate royalty payments for content rights holders
Your personal identifiers (including online identifiers), personal characteristics, commercial information, and inferences on your preferences, to develop and test new products and features
Your personal identifiers (including online identifiers) and personal characteristics to monitor metrics such as total number of visitors, traffic, and demographic patterns
Your personal identifiers (including online identifiers) to diagnose or fix technology problems
Your personal identifiers (including online identifiers), personal characteristics, financial information, commercial information, and inferences of your preferences to detect, investigate and take all steps necessary to address misuse of the Services
We de-identify and/or aggregate personal data we receive and may use and disclose it for any business or commercial purpose.
4. Children And Privacy
JOO247 and its content are not directed at children, juveniles and underage individuals. We do not knowingly collect or solicit any personal data from such persons or knowingly allow such them register on our platform. In the event that we learn that we have collected personal data from such individuals without parental consent, we will delete that information as quickly as possible.
5. Sharing Information With Others
a) Parties with whom we may share your personal data.
Content Rights Holders. JOO247 allows you to listen to and view content from third party content rights holders. JOO247 shares information with the rights holders that license this content to JOO247. The data that JOO247 shares with the rights holders is in a de-identified format that does not identify you directly, unless you opt into the sharing of your personal data.
Service Providers. We may share and use your information (including but not limited to, information from cookies, log files, metadata and usage data) with third party organizations that help us provide our services to you, including telecommunications companies with whom you have a contractual relationship and through which you may receive access to our services. Our Service Providers will be given access to your information as is reasonably necessary to provide the services under reasonable confidentiality terms.
Third Parties/Trusted Partners Providing Services on Our Behalf. We may share your personal data with trusted partners that provide you and us with services, such as those that process transactions and payments, process bundled transactions (e.g. with your telecommunications provider), and facilitating and publishing surveys and fulfill orders. In these situations, you are using and directing us to intentionally disclose personal data (including personal identifiers and financial information) so we can fulfill your requests.
Marketing and Advertising. We may share online services usage information (e.g. the number of plays of a particular song or playlist by all users) with third party advertising partners in order to allow third party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. We may also deliver targeted emails and other communications to you concerning such advertisers, their products or services and/or events sponsored or hosted by such advertisers. We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information, which, in its aggregated form, may include demographic data such as how many users constitute a particular age group, general locations of where groups of users reside for purposes of, e.g. determining who may be interested in attending a JOO247 event and similar anonymized data.
Your Financial Institution. In the event you contest or disputes on payments and charges, we may share information collected in accordance with this policy, as reasonable, to assist your credit card company or financial institution to investigate and resolve your claim.
Acquisition. If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets and its advisors. If or substantially all its assets are acquired by or sold to a third party, your personal data may be among the transferred assets.
b) Parties with whom you may choose to share your personal data.
Any personal identifiers (e.g. name) or audio, electronic, visual and similar information (e.g. picture) that you voluntarily share or disclose for posting to our platform may become available to the public. This can also include parties to whom you have given us consent to share such personal data, for example Facebook. If you enable the function “Connect to Facebook” in the settings of your JOO247 account, we may share your favorites with Facebook, enabling your Facebook friends to see your favorites and enabling you to see your Facebook friends’ favorites. If you use the “share” function you may be able to post to your Facebook or Twitter account directly from the Services. Such posting might involve sharing personal data.
c) Responding to legal requests and preventing harm.
We may access, preserve and share your personal data with law enforcement, the courts, our advisors, attorneys, and others who participate in the legal process in response to a legal request (such as a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the Federal Republic of Nigeria, or United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information with law enforcement, the courts, our advisors, attorneys, and others who participate in the legal process when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect JOO247, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. By allowing for sharing and use of personal data for these purposes, JOO247 is not assuming any affirmative duty to undertake such actions.
6. Storing And Securing Personal Data
a) By registering for, accessing, visiting or otherwise using the JOO247, you consent to the transfer of your personal data to anywhere where JOO247 or its Service Providers maintain facilities, including facilities in another country.
b) We use commercially reasonable safeguards to help keep your personal data secure and to protect against accidental loss, destruction or damage. Only a limited number of personnel with a legitimate business or legal need are given access to users’ personal data. However, we cannot ensure the security of any information you transmit to JOO247 or guarantee that information on the Services may not be accessed, used, disclosed, altered, or destroyed.
c) You are responsible for maintaining the secrecy of any non-public information that you provide JOO247, accessing our services and making payments from a secure computer or device, and for controlling access to emails between you and JOO247, at all times. Any social media services that you use to connect to the Services (e.g. Facebook, Twitter) may also affect your information; we are not responsible for the functionality, privacy, or security measures of any other organization.
d) Information we collect or receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
7. Communications, Notices, & Consent
You may opt-out of some or all of these types of communications in your account settings. You may also unsubscribe from certain email communications by clicking on the “unsubscribe link” provided in such communications. You may not opt out of certain important email communications (e.g. account verification, payment receipts, technical and security notices) and by signing up for or using the joo247 platform, you thereby agree to receive such important email communications.
By providing us with a telephone number for a mobile device, including a number that you later convert to a mobile device number, you expressly consent to receiving communications—including but not limited to prerecorded or artificial voice message calls, text / SMS messages, and calls made by an automatic telephone dialing system—from JOO247 at that number, about our services. This express consent applies to each such telephone number that you provide to us now or in the future. Calls and messages may incur access fees from your mobile service provider. You understand that you need not provide this consent as a condition of purchase, or by visiting, accessing or using our services, and that you may revoke your consent at any time by emailing (INSERT), or replying STOP in response to any text message you receive from JOO247.
Your device may include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you to opt-out of having certain information collected through apps used for interest-based advertising purposes. When you opt out of personalized advertising, you may continue to see online advertising on our platform and/or our ads on other websites and online services. Since this opt-out relies on cookies, if you delete your cookies, you will need to opt-out again.
When you opt out of personalized advertising, you may continue to see online advertising on the platform and/or our ads on other websites and online services.
If you have questions regarding your data stored with us, please contact us by email (insert)
8. Conditions Of Use And Revisions To This Policy
If you choose to visit, access, or use our platform, your visit, access and/or use and any dispute over privacy is subject to this Policy and JOO247’s Terms and Conditions of Use, including limitations on damages, and resolution of disputes.
JOO247 is subject to constant improvement and future changes may influence how we collect, use, share, and store your personal data. This Policy will be updated to reflect such changes, changes in legal framework or improvements in how we handle personal data.
9. Links To Other Websites And Online Services
10. Do Not Track
JOO247 do not respond to Do Not Track (DNT) signals and handles all personal data consistent with its Terms and Conditions of Use and this Policy.
11. Non Sale Notice And Privacy Rights
We do not sell personal information, and we have never sold personal information at any time. We also do not rent, sell, or share personal information about you that we collect on our platform with other people or unaffiliated companies for their direct marketing purposes, unless we have your permission.
If you are a user and you wish to remove publicly available content or information posted by you on the JOO247 platform, please contact us at (email@example.com). The removal described in the proceeding sentence does not ensure complete or comprehensive removal of the content or information you posted.
12. Disputes, Adjudication and Jurisdiction
Generally speaking, the laws and courts of the Federal Republic of Nigeria shall have jurisdiction over conflicts arising from this Policy. However, with respect to disputes involving parties and subject matter beyond the jurisdiction of the Nigerian courts, either as a User or a Content Creator, the laws of the country in which you reside will apply to any claim, cause of action, or dispute you have against us that arises out of or relates to this Policy ("claim"), and you may resolve your claim in any competent court in that country that has jurisdiction over the claim
If any provision of this Policy shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Policy is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
14. Contact Information
For more information, please contact: